Shipping policy

All items are sent via Door-to-Door Courier during weekdays Monday to Friday, during office hours. Orders will be processed and sent upon receipt of payment into Oceaniva’s Bank account.

COLLECTIONS

Orders may be collected from Shop 21 Jeffreys Bay Surf Village, 1 Da Gama Road, Jeffreys Bay. (No Couriers allowed) Mon - Fri 10am to 3pm.

ESTIMATED DELIVERY TIME MAIN CENTRES – Please allow 2-3 working days from date of cleared payment Durban, Pietermaritzburg, Cape Town, Johannesburg, Bloemfontein, East London, Port Elizabeth, George, Kimberly, Nelspruit, Pretoria, Stellenbosch.

OUTER LYING AREA’S – 3 -5 working days Oceaniva reserves the right to quote on delivery to outer lying area’s in which event you will receive an email in this regard

COURIER FEES

Orders less than R5200 – R160 Orders over R1500 - Free

TRACKING OF ORDERS

You’ll receive your tracking number via Whatsapp on dispatch of your parcel, which number can be tracked via the courier company’s website